POSITION TYPE FT FIXED TERM
RECRUITER
POSTING TYPE DNI
Leading to better encompasses all we do at Kerry, it&#**Apply on the
website**;s how we&#**Apply on the website**;ve become the worlds
leading taste and nutrition company. Whether it&#**Apply on the
website**;s building and manufacturing sustainable solutions for food,
beverage or pharmaceutical consumers, our commitment to lead the world
to better nutrition drives us forward. With **Apply on the
website**,**Apply on the website**+ colleagues across the globe and
**Apply on the website**,**Apply on the website**+ Kerry products,
your opportunities are limitless.
ABOUT THE ROLE
We have an excellent opportunity for an CUSTOMER CARE SPECIALIST WITH
FRENCH to join the KERRY TASTE & NUTRITION team at Naas, Kildare
The Customer Care Specialist acts as the key contact between the
customer and the company and will be responsive to customer&#**Apply
on the website**;s requirements at all times, (both internal and
external) and resolve customer queries quickly and will direct their
efforts to maximise the customer experience.
We value courage, ownership, inclusiveness, open-mindedness and an
enterprising spirit through success.
_YOU WILL_ be fluent (preferably native) French speaker, with
excellent communication and interpersonal skills, a great team player
and available immediately!
KEY RESPONSIBILITIES
* Maintain professional, timely and effective communication with our
customers
* Responsible for all aspects of account administration, account
queries and commercial support
* Manage customer orders and requests in line with company procedures
and propose improvements to procedures and processes, where possible,
to improve efficiency and effectiveness
* Resolve service issues where possible by clarifying customer
complaints, determining cause, and seeking solutions and seeking
support and escalating appropriately to Lead / Supervisor / Manager
* Develop and maintain strong relationships with all customers by
effectively managing customer accounts
* Maintain up-to-date knowledge of products, customers, processes and
suppliers
* Build strong relationships with the rest of the supply chain and
all departments including the commercial team, work effectively with
your Supervisor / Manager to improve the service to the customer
* Support the gathering of information to assist the implementation
of improvements
* Remain fully flexible to meet business requirements and demands
_QUALIFICATIONS_ and skills
Third level qualification
Fluent (preferably native) FRENCH speaker
* Excellent communication and interpersonal skills
* The ability to integrate and work effectively with others in a
changing environment
* High level of attention to detail and strong organisational,
analytical, problem solving and administrative skills
* A team player
* A strong desire for continuous learning and a desire to grow
professionally
_REQUISITION_
POSITION TYPE FT FIXED TERM
RECRUITER
POSTING TYPE DNI
Leading to better encompasses all we do at Kerry, it&#**Apply on the
website**;s how we&#**Apply on the website**;ve become the worlds
leading taste and nutrition company. Whether it&#**Apply on the
website**;s building and manufacturing sustainable solutions for food,
beverage or pharmaceutical consumers, our commitment to lead the world
to better nutrition drives us forward. With **Apply on the
website**,**Apply on the website**+ colleagues across the globe and
**Apply on the website**,**Apply on the website**+ Kerry products,
your opportunities are limitless.
ABOUT THE ROLE
We have an excellent opportunity for an CUSTOMER CARE SPECIALIST WITH
FRENCH to join the KERRY TASTE & NUTRITION team at Naas, Kildare
The Customer Care Specialist acts as the key contact between the
customer and the company and will be responsive to customer&#**Apply
on the website**;s requirements at all times, (both internal and
external) and resolve customer queries quickly and will direct their
efforts to maximise the customer experience.
We value courage, ownership, inclusiveness, open-mindedness and an
enterprising spirit through success.
_YOU WILL_ be fluent (preferably native) French speaker, with
excellent communication and interpersonal skills, a great team player
and available immediately!
KEY RESPONSIBILITIES
* Maintain professional, timely and effective communication with our
customers
* Responsible for all aspects of account administration, account
queries and commercial support
* Manage customer orders and requests in line with company procedures
and propose improvements to procedures and processes, where possible,
to improve efficiency and effectiveness
* Resolve service issues where possible by clarifying customer
complaints, determining cause, and seeking solutions and seeking
support and escalating appropriately to Lead / Supervisor / Manager
* Develop and maintain strong relationships with all customers by
effectively managing customer accounts
* Maintain up-to-date knowledge of products, customers, processes and
suppliers
* Build strong relationships with the rest of the supply chain and
all departments including the commercial team, work effectively with
your Supervisor / Manager to improve the service to the customer
* Support the gathering of information to assist the implementation
of improvements
* Remain fully flexible to meet business requirements and demands
_QUALIFICATIONS_ and skills
Third level qualification
Fluent (preferably native) FRENCH speaker
* Excellent communication and interpersonal skills
* The ability to integrate and work effectively with others in a
changing environment
* High level of attention to detail and strong organisational,
analytical, problem solving and administrative skills
* A team player
* A strong desire for continuous learning and a desire to grow
professionally
We need : English (Good)
Type: Permanent
Payment:
Category: Others
